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RECENT NEWS

How observing a clinical process improved the management perspectives of non-clinical...

Blog by M. Heenan, Lead Author Healthcare Management Forum 2019, Vol. 32(5) 1-5 On September 17th,...

19 Leadership Trend Reports for 2019

By Linda Fisher Thornton  One of the challenges of responsible leadership is staying on top of fast-moving trends....

Is Your Team Headed Out to Sea?

The beach was getting farther and farther away. My arms were starting to hurt, but no matter how hard I swam, the beach...

PROMOTED

Omit needless words

Those familiar with Strunk and White will recognize this post’s title. If you don’t know Elements of Style, I’m not going to explain it,...

Better than Best Practices

Clients often ask me to speak about best practices, and here’s what I tell them: I don’t believe in best practices. The phrase—best practices—sounds grand...

Shhh…It’s a Secret

Do you keep information from your team? How much should you share with them? It’s a topic that always generates lively discussion in our...

A Word to the Recent Graduate’s New Leaders

Most of the graduation ceremonies and celebrations are over now. Young people, and some not so young, have rightly celebrated great achievements and are...

Introvert and Extrovert: Labels, Not Capabilities

Introvert or extrovert. Most psychological tests apply this label and in popular definitions, extroverts are seen as outgoing, fun-loving, and gregarious. Introverts are seen...

Domenico Saladino | On Tourism Sustainability Certifications and Smart Hotel Management...

Domenico Saladino, through his consultancy firm Saladino Umweltprojekte with base in the alpine village of Trin near Chur (Eastern Switzerland), over the years...

The Complexity of Ethical Thinking and Decision Making (Part 3)

Ethical Thinking and Decision Making require staying grounded in ethical values, but there is much more to do than knowing our values and living...

Speaking: The Art of the Fast Start

“Hello, and thanks, Bob, for that great introduction. Really, I appreciate it. You read it just like I wrote it..ha ha! And good to...

There’s a Tool for That

Tool (noun): “An instrument…used in performing a task necessary in the practice of a vocation.” For most people, that definition may evoke the image of...